About the Account Manager position

We are looking for a Marketing Communications Manager who will be a liaison between customers and internal departments. The Marketing Communications Manager will be responsible for collecting customer requirements to convey to internal teams, providing the best possible outcome, building and maintaining customer relationships.

Account Manager Responsibilities are:

  • Act as a point of contact between clients and internal departments
  • Gather and understand client needs and information in order to convey to internal departments
  • Analyze and forecast campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
  • Clarify monthly/quarterly plans and processes to related stakeholders
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Monitor the client’s budget, explaining costs, and negotiating new terms if necessary
  • Develop and manage the long-term relationship with clients
  • Identify and resolve client issues and concerns to augment their satisfaction
  • Generate document and reports for stakeholders
  • Update and analyze trends, changes, and competitor activities that might affect the client

Account Manager Qualifications are:

  • Bachelor’s Degree or higher in Business Administration or other related fields
  • Minimum 5 years of experience in account management and digital marketing
  • Strong interpersonal, negotiation, presentation, and problem-solving skills
  • Ability to work independently as well as with cross-functional teams and handle multiple projects and challenges under pressure
  • Excellent verbal and written communication skills
  • Able to multitask, prioritize, and manage time efficiently
  • Well-organized and attention to detail